Refund Policy

Last updated: July 4, 2026

1. General Policy

All purchases are final once you begin using the service. By making your first monitor check or logging into your account, you acknowledge that the service has been rendered and that the purchase becomes non-refundable.

2. Eligible Refunds

A full refund may be issued if you request it before running any monitor checks and before logging into your account. To request a refund, contact us at hello AT downdar DOT com before using the service.

3. Non-Eligible Refunds

We do not issue refunds once any monitor checks have been run under your account, or once you have logged into your account, regardless of usage volume or remaining monitor slots in your plan.

4. Contact

For refund-related questions, contact us at hello AT downdar DOT com.